Job Description

We are looking for an

Operations Manager

based in

Mumbai

to oversee daily operations between our

New York headquarters

and our

manufacturing facility in Bombay

. The ideal candidate will have a solid understanding of the jewelry production process, strong organizational and communication skills, and proficiency in Excel. This role involves managing a small local team, coordinating with vendors and production staff, and ensuring smooth execution of all orders and timelines.

Key Responsibilities

Serve as the primary liaison between the

New York office

and the

Bombay factory

. Oversee and track

jewelry production, casting, assembly, and QC

stages to ensure on-time delivery. Manage and support a

team of 2-3 people

across operations and logistics. Maintain detailed reports and trackers using

Microsoft Excel / Google Sheets

. Coordinate daily with the production unit for work status, timelines, and issue resolution. Communicate updates, progress reports, and challenges clearly to the New York office. Assist in vendor coordination, material procurement, and shipment scheduling. Occasionally visit the factory to oversee operations, troubleshoot issues, and maintain workflow efficiency. Implement and optimize internal processes to improve productivity and quality control.

Requirements

2-5 years

of experience in operations, production, or supply chain management (jewelry industry preferred).

Basic jewelry knowledge

(understanding of casting, assembly, polishing, or stone setting). Strong

Excel

skills Excellent communication skills -- comfortable working across time zones and teams. Highly organized, detail-oriented, and proactive problem solver. Based in or near

Mumbai

, with flexibility for occasional travel to the factory.
Job Types: Full-time, Permanent

Base Pay: ₹50,000.00 - ₹100,000.00 per month

Benefits:

Flexible schedule Paid sick time Paid time off Work from home
Work Location: Hybrid remote in Mumbai, Maharashtra