Lead, manage, and supervise a team of approximate 20 staff members.
Oversee daily dispatch operations to ensure timely and accurate service.
Coordinate schedules, shift planning, and resource allocation to meet business goals.
Report directly to senior management with updates, performance metrics, and operational issues.
Monitor KPIs and suggest process improvements for higher efficiency.
Train and support staff to maintain high standards and resolve operational issues.
Use computers and dispatch software for tracking, documentation, and reporting.
Quickly learn and adapt to new technologies or software tools used in operations.
Ensure compliance with company policies and safety regulations.
Handle emergency or escalated issues during shift hours effectively.
Required Qualifications & Skills:
Minimum 5 years of experience in dispatch/logistics operations management.
Proven team leadership and staff management experience.
Strong Computer and English communication skills.
Job Types: Full-time, Permanent
Pay: ₹60,000.00 - ₹70,000.00 per month
Work Location: In person
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