Job Description

Acute Care Technology
At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won't just have a job. You'll have a career--and a purpose.
Join our team. It's a great time to be a part of ZOLL!
Job Summary
We are looking for an experienced Manager of Operations to organize and oversee the daily operations of our company. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people. The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. The ideal candidate must be competent and able to plan many different kinds of operational activities. He/ She must be an excellent leader who can discover the most efficient ways to run the business. The goal is to safeguard and augment the efficiency of the company's operations to facilitate accelerating development and long-term success.
Essential Functions

• Oversee all operational departments such as Warehouse & Supply Chain, Tech Service, Regulatory Affairs, and IT for the organization.
• Liaise with department managers to make decisions for operational activities and set strategic goals
• Supervise staff from different departments and provide constructive feedback
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
• Manage procurement processes and coordinate material and resources allocation
• Overhaul tech service activities and improve the processes, team efficiency, and profitability
• Review financial information and adjust operational budgets to promote profitability
• Revise and/or formulate policies and promote their implementation
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics
• Ensure that the company runs with legality and conformity to established regulations
• Implement lean management procedures to minimize stock holding and free up working capital.
• Research opportunities for cost savings across the business.
• Stay up to date with technological changes within the industry.

Required/Preferred Education and Experience

• Tertiary qualifications in business administration - preferably with an engineering background. preferred
• 10+ years of experience in a well-established multinational medical company, medical equipment company preferred and
• Proven experience as Manager of Operations or equivalent position required and
• Previous experience working for a company within the industry or from a similar business. required

Knowledge, Skills and Abilities

• Excellent organizational and leadership abilities
• Outstanding communication and people skills
• Knowledge of industry's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (e.g., supply chain, finance, customer service etc.)
• Working knowledge of data analysis and performance/operation metrics
• Familiarity with MS Office and various business software (e.g., Oracle)
• Commercial awareness with an eye for seeing business improvement opportunities.
• Excellent stakeholder management skills and an ability to communicate complex business ideas.
• Highly motivated with a passion for driving operational business change.
• Professional
• Excellent communication skills
• Ability to work independently and with a team focus
• Organizational skills

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

Skills Required