We are seeking an experienced and proactive Operations Manager to oversee daily business operations, warehouse and logistics management, vendor coordination, and ensure process efficiency. The ideal candidate should have a strong background in e-commerce operations, problem-solving ability, and leadership skills to manage a growing team.
Key Responsibilities:
1.Warehouse & Inventory Management
Oversee day-to-day warehouse operations ensuring accuracy in inventory and timely dispatch of orders.
Implement stock control systems to minimize discrepancies and damages.
Monitor inbound and outbound shipments.
2.Order & Logistics Management
Ensure timely order processing and delivery across platforms (Amazon, Flipkart, etc.).
Coordinate with courier/logistics partners to resolve delivery issues.
Track performance metrics such as delivery time, returns, and fulfillment rate.
3.Vendor & Procurement Coordination
Coordinate with vendors/suppliers for timely procurement of materials.
Negotiate pricing and contracts to optimize costs.
Maintain strong vendor relationships to ensure uninterrupted supply.
4.Process & Quality Control
Develop and implement SOPs to streamline operations.
Work closely with the Quality Analyst to ensure product quality before dispatch.
Identify process gaps and drive continuous improvement.
5.Team Management & Reporting
Lead, train, and manage warehouse and operations staff.
Monitor KPIs and prepare operational performance reports for management.
Foster a culture of accountability and efficiency in the operations team.
Key Skills & Competencies
Strong knowledge of e-commerce operations, warehouse, and logistics.
Ability to manage and optimize inventory systems.
Vendor management and negotiation skills.
Analytical and problem-solving abilities.
Excellent leadership and people management skills.
Proficiency in MS Excel, Pivot Table, V-lookup ,Google Sheets, and ERP tools (if any).
Qualifications & Experience
Bachelor's degree in Business Administration, Supply Chain, Operations, or related field.
Minimum 1 years of experience in operations management (preferably in e-commerce/FMCG/retail).
Experience in handling Amazon, Flipkart, and other e-commerce portals is a plus.
Job Type: Full-time
Pay: ?20,000.00 - ?40,000.00 per month
Application Question(s):
Male Candidate should be preferred
Work Location: In person
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