VPLAK is a fast-growing e-commerce and service-oriented company delivering quality products and seamless customer experiences. Our culture thrives on teamwork, innovation, and operational excellence. We're looking for a driven
Operations Manager
to oversee and optimize our daily processes while leading a high-performance team.
Key Responsibilities:
Manage and streamline daily operational activities across departments.
Monitor KPIs and operational metrics to ensure efficiency and cost-effectiveness.
Lead, train, and mentor operations staff to achieve targets.
Coordinate with sales, customer service, and logistics teams for smooth order execution.
Implement process improvements to enhance productivity and service quality.
Resolve escalations and operational challenges in a timely manner.
Prepare and present performance reports to senior management.
Ensure compliance with company policies and regulatory requirements.
Required Skills & Qualifications:
Bachelor's degree in Business Administration, Operations Management, or a related field (MBA preferred).
3-5 years of experience in operations management, preferably in e-commerce or retail.
Strong leadership, organizational, and multitasking abilities.
Proficient in MS Office Suite; knowledge of CRM/ERP tools is a plus.
Excellent problem-solving and decision-making skills.
Ability to work under pressure in a fast-paced environment.
Job Type: Full-time
Pay: ?30,000.00 - ?50,000.00 per month
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.