Job Description

- Operations Manager (Garment Manufacturing & Sales)

Position Summary

We are a women's ethnic wear manufacturing and retail company looking for an Operations Manager to oversee and coordinate our Office, Retail/Wholesale Store, and Production Unit. The candidate will be responsible for ensuring smooth day-to-day operations, effective communication between teams, and timely delivery of production and sales targets.

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Key Responsibilities

1. Production Unit (Cutting, Stitching, QC, Ironing)

Plan and monitor daily/weekly production schedules. Coordinate with Cutting Master and stitching team to ensure timely order completion. Track production flow: Cutting ? Stitching ? QC ? Ironing ? Finishing. Ensure quality checks and manage rework if required. Maintain records of fabric issued vs. finished goods returned.
2. Retail & Wholesale Store

Supervise sales staff and ensure smooth customer handling. Monitor daily sales reports and stock movement. Coordinate with production unit for replenishment of best-selling designs. Collect market/customer feedback and share with designers.
3. Office (Designers, Accounts, Social Media, Pattern Master)

Follow up with designers and pattern master for new sample timelines. Pass approved samples to production for bulk making. Share production updates with accounts for costing and billing.
4. Reporting & Coordination

Prepare daily/weekly reports (production status, store sales, pending orders, issues). Act as the single point of contact between Office, Store, and Production Unit. Escalate critical issues to the Managing Director (MD) and suggest solutions.
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Skills & Qualifications

2-5 years' experience in garment industry operations/production/retail. Strong organizational and coordination skills. Basic knowledge of garment production flow (cutting, stitching, finishing). Good communication and leadership skills. Proficiency in MS Excel, WhatsApp reporting, and stock tracking. Ability to handle staff and ensure discipline.
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Work Location

Office, Retail Store, and Production Unit (all within 500 meters distance).
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Reporting To

Managing Director (MD)
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Compensation

Based on experience and skills (negotiable).
Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Ability to commute/relocate:

Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Language:

Hindi (Preferred)
Work Location: In person