Job Description

Location: Delhi (On-Site + travel to Field/ dealer/ vendor site)
Job Type: Full Time
Open to: Male candidates only
About the job
Our client (Vutto) is a startup (backed by marquee Angels & VCs) uplifting the used two-wheeler market in India. With their full-stack model, they offer a seamless and trustworthy platform for buying and selling of used bikes.
Responsibilities:

• Backend Operations:
• Liaise with vendors and ensure on time paper transfer of sold vehicle
• Ensure proper documentation of all procured vehicles
• Manage Insurance and Loan Process by liaising with Banks and Insurance companies
• Take care of post sales issues reported by customers

• Frontend Processes:
• Spearheads efforts on customer experience side of things. Ensuring NPS measurement, post sales support, customer feedbacks

• Minimum 4+ years of experience in backend/ frontend operations
• Experience in automobile sales will be added advantage
• Past experience of managing a team
• Good verbal and written communication skills in English & Hindi
• Diploma/ Graduate degree
• Very high sense of ownership and responsibility. Resilient folks with strong vendor management skills

• Early stage role, with increasing scale of organisation the role will done multiple responsibilities
• Work with leadership team in a dynamic work environment
• Be part of building a leading brand in the used bike market, building it from ground up