Job Description

We are seeking a dedicated and experienced

Operations Manager (Co-operative Banking Relations)

to manage, coordinate, and strengthen our partnerships with co-operative banks across the region. The ideal candidate will have hands-on knowledge of the co-operative banking sector, certification requirements, and documentation processes related to both banking operations and our products.

This role requires strong relationship management, operational oversight, and regulatory understanding to ensure smooth collaboration between our organization and multiple co-operative banking institutions.

Key Responsibilities:

Act as the

primary point of contact

between the company and all co-operative banks in the assigned region. Coordinate and manage day-to-day operational requirements with co-operative banks to ensure seamless functioning. Oversee and verify all

certifications, compliance documents, and agreements

related to the banking operations and company products. Maintain and update documentation in line with NPCI and co-operative banking regulatory standards. Build and nurture

strong relationships

with senior officials and decision-makers in co-operative banks. Ensure timely communication, follow-ups, and resolution of any operational or compliance issues with the banks. Support internal teams (Product, Finance, Compliance, and Legal) by providing necessary inputs and documentation related to co-operative banking operations. Monitor performance, identify potential banking partners, and facilitate onboarding processes.
Prepare and submit periodic reports on bank relations, operational progress, and compliance updates to management.

Qualifications and Experience:

a certified professional

in the co-operative banking sector (Required). Minimum

5+ years of experience

working with or coordinating operations in the co-operative banking ecosystem. Sound understanding of

banking documentation, certifications, and compliance processes.

Excellent communication, negotiation, and interpersonal skills. Strong organizational and documentation management abilities. Proficiency in MS Office and other documentation tools.

Key Skills:

Co-operative Banking Operations Relationship & Stakeholder Management Regulatory Compliance & Documentation Communication & Coordination Process Monitoring & Reporting

What We Offer:

Competitive salary and benefits package Opportunity to work with leading co-operative banks across the region Dynamic and growth-oriented work environment Professional development opportunities
Job Types: Full-time, Permanent

Pay: From ?100,000.00 per month

Benefits:

Health insurance Paid sick time Paid time off Provident Fund
Work Location: In person