Job Description

About the Role

We are looking for a strong, disciplined, execution-focused Operations Manager who can take full responsibility for daily operations, team productivity, deadlines, and client delivery.

Key Responsibilities

Team & Work Management

Lead a team of 10-25 people across taxation, compliance, and accounts verticals Assign daily tasks, track progress, and ensure accountability Conduct morning stand-ups and daily follow-ups Ensure deadlines are met with zero last-minute chaos
Process & Operations Control

Maintain task boards (Trello/Asana/ClickUp etc.) Implement SOPs and enforce workflow discipline Monitor team efficiency and take corrective action Escalate issues proactively
Client Delivery Oversight

Ensure timely completion of GST, Income Tax, ROC, TDS, and other statutory filings Coordinate with senior management for priority clients Handle escalations and ensure high-quality output
People & Performance Management

Maintain team discipline, attendance, and task ownership Identify inefficiencies and take strict corrective actions Conduct weekly performance reviews Build a culture of responsibility and continuous improvement
Required Skills & Personality Traits

MUST-HAVE PERSONALITY

Strong communicator Bold, assertive, and comfortable with tough decisions Naturally disciplined and structured Not afraid to say "no excuses" Thrives under deadlines High follow-up and organisation ability
TECHNICAL EXPERIENCE

Experience in CA / compliance / tax / finance operations is preferred Understanding of statutory deadlines Experience managing teams Familiarity with task management tools
Qualifications

Graduate or Postgraduate (B.Com/M.Com/MBA preferred) 3-8 years experience in operations, process management, or team leadership Prior experience in CA or compliance firms is a big plus
Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person