Job Description

The Operations Manager will be responsible for overseeing end-to-end operational activities across multiple properties/sites to ensure seamless service delivery, compliance, and client satisfaction. The role demands strong leadership, analytical thinking, and cross-functional coordination to drive operational excellence, cost efficiency, and continuous improvement.
Requirements
Education:
Graduate in Engineering, Business Administration, or Facilities Management.
MBA or related postgraduate degree is an added advantage.
Experience:
7-12 years of experience in operations or facility management.
Experience in handling multiple sites and large teams.
Good knowledge of M&E, housekeeping, security, safety, and vendor management.
Experience in budgeting, billing, and working with clients.
Familiar with government and statutory compliance.
Skills:
Strong leadership and communication skills.
Good planning and problem-solving abilities.
Proficient in MS Office and facility management tools.
Able to analyze reports and make data-driven decisions.
Customer-focused with a positive and proactive attitude.
Other:
Willing to travel frequently for site visits.
Ready to handle emergencies or issues at any time.
Should ensure safety, quality, and compliance at all time.
Benefits
5.5-day working week
Paid leaves and sick leave
Provident Fund (PF) contribution
Fuel allowance for official travel
Medical insurance for employees and dependents
Performance-based incentives
Training and development opportunities
Supportive and growth-oriented work environment

Skills Required