Operations Manager with a strong B2B Sales background
to oversee day-to-day business operations, streamline processes, and drive efficiency across departments. The ideal candidate will have a deep understanding of
B2B sales cycles, client relationship management, and operational excellence
, ensuring smooth coordination between sales, operations, and customer success teams
Key Responsibilities
Operations Management
Oversee daily business operations to ensure smooth functioning across departments.
Design, implement, and optimize operational processes to increase efficiency and reduce costs.
Monitor KPIs and prepare reports to track business performance
Sales Operations & Support
Work closely with the sales team to support B2B lead generation, pipeline management, and deal execution.
Develop and manage sales dashboards, forecasts, and CRM processes.
Ensure proper contract management, pricing approvals, and compliance with sales policies
Cross-Functional Collaboration
Act as a bridge between sales, marketing, finance, and customer success teams.
Ensure seamless onboarding, delivery, and support for B2B clients.
Resolve operational bottlenecks and escalate issues when required.
Client & Vendor Management
Support client relationship teams in ensuring high service quality and timely deliveries.
Manage vendor negotiations, procurement processes, and third-party partnerships
Process Improvement & Strategy
Identify gaps in workflows and suggest automation/technology-driven solutions.
Collaborate with leadership to design growth strategies and operational roadmaps.
Drive continuous improvement initiatives across the organization.
Key Competencies
Strategic thinking with operational excellence.
Strong understanding of
B2B sales funnels and client lifecycle management
.
Process-driven, detail-oriented, and proactive in problem-solving.
Collaborative mindset with ability to influence cross-functional teams.
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
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