Job Description

Job Title: Operations Manager

Job Overview:

The Operations Manager will support the sales and operations function by preparing quotations, following up on sales enquiries, coordinating with the sales team and customers, tracking sales performance, and managing orders and dispatch instructions. The role focuses on smooth order processing, timely follow-ups, and accurate reporting.

Key Responsibilities:

Prepare and share quotations with customers as per sales requirements Follow up on sales enquiries with customers and the internal sales team Coordinate with sales persons for order confirmation and updates Track enquiries and ensure timely conversion into orders Prepare regular sales reports showing sales performance of each salesperson Monitor order status from confirmation to dispatch Instruct dispatch team for timely and correct material dispatch Coordinate with logistics, warehouse, and suppliers when required Ensure accuracy in order details, pricing, and dispatch instructions Maintain records of quotations, orders, dispatches, and sales data

Skills & Requirements:

Strong coordination and follow-up skills Good communication skills (written and verbal) Working knowledge of Excel and basic reporting Ability to manage multiple tasks and deadlines Detail-oriented and process-driven Experience in operations, sales support, or order management preferred
Job Type: Full-time

Pay: ?14,000.00 - ?18,000.00 per month

Benefits:

Leave encashment
Education:

Bachelor's (Required)
Experience:

Operations: 2 years (Preferred) total work: 2 years (Preferred) Business Development Occupations: 1 year (Preferred)
Work Location: In person