Job Description

Core Responsibilities of an Operations Manager in an Ayurveda Retreat Centre

1. Daily Operational Oversight

Manage all departments: reception, housekeeping, kitchen, therapy rooms, pharmacy, transport, etc.

Ensure punctual scheduling and smooth flow of therapies (Abhyanga, Shirodhara, Panchakarma, etc.)

Monitor inventory (herbs, oils, linen, consumables)

2. Staff Management

Recruit, train, and supervise therapists, housekeeping, and support staff

Align staff performance with the retreat's Ayurvedic and wellness philosophy

Schedule staff shifts ensuring coverage during peak hours

3. Guest Experience & Wellness Journey

Oversee guest check-in/check-out processes

Facilitate orientation sessions on retreat protocols, diet, and treatments

Collect and respond to guest feedback

Handle special requests and resolve complaints

4. Coordination with Medical/Ayurveda Team

Ensure smooth coordination between Ayurveda doctors and therapy team

Maintain accurate treatment records and schedules

Ensure timely preparation of herbal medicines or decoctions

5. Facility & Infrastructure Maintenance

Ensure cleanliness, aesthetic appeal, and functioning of all facilities

Coordinate repairs, pest control, safety measures, etc.

6. Procurement & Vendor Management

Source high-quality Ayurvedic herbs, oils, organic food ingredients

Negotiate with suppliers and manage budgets

Track stock levels and reorder supplies timely

7. Financial Monitoring

Manage operational budget and expenses

Work with accounts to maintain profitability without compromising service quality

8. Marketing & Guest Engagement Support

Collaborate with marketing for promotions, package planning, and social media content

Support wellness workshops, cultural events, and guest engagement activities

9. Compliance & Quality Control

Ensure compliance with local health, safety, and tourism regulations

Maintain SOPs for Ayurvedic procedures and hygiene standards

10. Sustainability and Ayurveda Principles

Integrate eco-friendly practices (waste management, energy-saving, organic farming)

Uphold Ayurvedic philosophy in food, therapy, and guest care

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Ideal Background for an Ayurveda Retreat Operations Manager

Experience in hospitality, wellness resorts, or healthcare administration

Understanding of Ayurvedic treatments and Panchakarma procedures

People management and soft skills

Multilingual (especially English and local/regional languages)

Empathetic and culturally sensitive

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

Food provided
Schedule:

Fixed shift
Work Location: In person

Application Deadline: 26/06/2025