, ensure correct packaging, labeling, and documentation before shipment.
Coordinate with delivery partners
and transport teams for timely pickups and deliveries.
Update shipment status in the
Amazon system / portal (FMS, WMS, etc.)
.
Handle
shipment tracking
, issue resolution, and escalations related to delays or damages.
Ensure compliance with
safety and quality standards
during loading and dispatch.
Maintain records of
daily dispatch reports
, manifests, and transportation logs.
Monitor vehicle schedules, route planning, and dispatch efficiency.
Communicate with warehouse and customer service teams regarding
order status and exceptions
.
Support
inventory reconciliation
and ensure minimal errors in dispatch processes.
Required Skills and Qualifications:
Education:
Graduate in any stream (preferred: B.Com, BBA, or Logistics Management).
Experience:
1-3 years in logistics, dispatch, or warehouse operations (Amazon or e-commerce experience preferred).
Strong
communication and coordination
skills.
Proficiency in
MS Excel
and dispatch/warehouse software (WMS, SAP, or similar).
Good understanding of
logistics workflows and last-mile delivery
.
Ability to work in
fast-paced environments and rotational shifts
.
Attention to detail and problem-solving abilities.
Key Performance Indicators (KPIs):
On-time dispatch rate
Dispatch accuracy
Reduction in shipment errors or damages
Delivery partner coordination efficiency
Customer satisfaction related to delivery timelines
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Cell phone reimbursement
Paid sick time
Paid time off
Work Location: In person
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