Job Description

About Mango People Shop

Mango People Shop is a customer-driven, gifting & lifestyle solutions company for personal, special, and festive occasions. It believes in carefully choosing and thoughtfully organizing gifts and hampers that create a lasting impression and memorable experience for all kinds of celebrations. Their products reflect the inner child in people and bring out a wide smile on customers' faces.

Activity on Internshala

Hiring since September 2021

19 opportunities posted

4 candidates hired

About the internship

Selected intern's day-to-day responsibilities include:

1. Manage small amounts of incoming phone calls
2. Generate sales leads
3. Identify and assess customers' needs to achieve satisfaction
4. Build sustainable relationships and trust with customer accounts through open and interactive communication
5. Provide accurate, valid and complete information by using the right methods/tools provided by the senior (Shopify preferred)
6. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
7. Keep records of customer interactions, process customer accounts and file documents
8. Follow communication procedures, guidelines and policies

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Excel

Learn these skills on Internshala Trainings

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 18th Nov'22 and 23rd Dec'22

3. are available for duration of 5 months

4. have relevant skills and interests

• Women wanting to start/restart their career can also apply.

Perks

Certificate Letter of recommendation Flexible work hours Informal dress code 5 days a week Free snacks & beverages

Number of openings

5