What you'll do
₹ Regularly monitor client account satisfaction, health checks, deliverables, and feature performance through scheduled check-ins and emails; act as the primary client contact
₹ Proactively identify and resolve project issues with technical teams to ensure minimal disruption
₹ Oversee smooth onboarding, seamless project handovers, and post-delivery hypercare to ensure adoption, satisfaction and retention, and growth through renewals and upsell/cross-sell opportunities in collaboration with CSMs and sales teams
₹ Perform regular account health checks, maintain scheduled calls/emails, and serve as primary contact to address inquiries, coordinate internally, and resolve concerns promptly
₹ Monitor projects for potential issues, work with technical teams to resolve them quickly and ensure minimal client disruption
Job Types: Full-time, Fresher, Internship
Contract length: 3 months
Pay: ₹10,000.00 - ₹12,000.00 per month
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.