The Operations Executive will be responsible for overseeing and optimizing day-to-day business operations to ensure efficiency and effectiveness. This role involves coordinating with various departments, managing resources, and implementing strategies to achieve organizational goals.
Key Responsibilities:
1. Operational Planning:
Develop and execute operational plans to meet business objectives.
Monitor workflows and ensure smooth functioning of processes.
2. Process Improvement:
Identify inefficiencies and recommend solutions to improve productivity.
Implement best practices to optimize operations.
3. Resource Management:
Ensure proper allocation and utilization of resources (manpower, equipment, etc.).
Maintain inventory and manage procurement needs.
4. Coordination and Communication:
Collaborate with cross-functional teams to align operations with organizational goals.
Act as a liaison between departments to ensure effective communication.
5. Compliance and Reporting:
Ensure adherence to company policies, regulations, and quality standards.
Prepare and present operational performance reports to management.
6. Risk Management:
Identify potential risks in operations and develop mitigation strategies.
Respond to operational issues promptly and effectively.
7.Customer Support:
Address customer complaints or inquiries related to operations.
Ensure a high level of customer satisfaction by meeting service delivery standards.
Key Skills and Qualifications:
Bachelor's degree in business administration, Operations Management, or a related field.
Proven experience in operations.
Strong problem-solving and analytical skills.
Excellent organizational and time management abilities.
Proficiency in MS Office and operations management software.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and manage multiple tasks.
Perks & Benefits
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Report & work directly with the founders.
Steep learning curve if you are willing to work hard.