Job Description

About the Role
We are seeking a dynamic and motivated Operations Intern to support the coordination and management of EV charger installation projects and sales operations. This internship is designed to develop future management professionals in the rapidly growing electric vehicle charging industry, providing hands-on experience in operations management, customer coordination, and cross-functional team collaboration.
Key Responsibilities
Installation Operations & Coordination
Coordinate with installation teams, vendors, and customers to schedule and track EV charger installation projects
Act as the primary point of contact between service partners, technicians, and internal stakeholders throughout the installation lifecycle
Monitor installation timelines, identify potential delays, and communicate project status to management and customers
Support site assessment activities and ensure all technical requirements are met before installation commencement
Maintain detailed documentation of installation progress, issues encountered, and resolutions implemented
Sales Operations Support
Assist the sales team in managing leads, preparing quotations, and following up with prospective customers
Coordinate with commercial fleet operators, businesses, and other potential clients to understand their EV charging requirements
Support customer relationship management by addressing queries and providing information about products and services
Help prepare sales reports, presentations, and customer communications
Cross-Functional Collaboration
Work closely with technical, procurement, and customer service teams to ensure seamless project execution
Facilitate communication between multilingual customers and internal teams in English, Kannada, and Hindi
Support the resolution of operational challenges through effective coordination and problem-solving
Duration & Location
Duration: 6 months (with possibility of full-time conversion based on performance)
Work Mode: On-site with field visits as required
Requirements
Language Proficiency
Excellent command of English, Kannada, and Hindi (written and spoken) - mandatory
Ability to communicate effectively with diverse stakeholders across different regions
Emotional Intelligence & Soft Skills
High emotional quotient (EQ) with strong interpersonal and relationship-building abilities
Excellent customer service orientation with patience and empathy
Ability to remain calm and professional under pressure
Educational Background
Currently pursuing or recently completed a Bachelor's degree in Business Administration, Operations Management, Engineering, or related fields
Strong interest in sustainable energy and electric vehicle technology
Core Competencies
Strong organizational skills with attention to detail
Ability to manage multiple tasks and priorities simultaneously
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
Self-motivated with ability to work independently and as part of a team
Strong analytical and problem-solving capabilities
Desired Skills
Prior internship or project experience in operations, sales, or customer coordination
Familiarity with CRM platforms or operational management tools
Basic understanding of EV charging infrastructure or the electric vehicle industry
Willingness to travel locally for customer visits and site inspections
Benefits
This internship is specifically designed to prepare you for management positions in the EV charging industry by providing:
Hands-on experience in end-to-end operations management
Exposure to sales processes and business development in a high-growth sector
Leadership opportunities through cross-functional project coordination
Mentorship from experienced operations and sales professionals
Understanding of the complete value chain from customer acquisition to installation completion
Development of critical management skills including stakeholder management, negotiation, and strategic thinking

Skills Required