Job Description

Key Responsibilities

Overall Responsibility:

Own the day-to-day functioning of the entire center, ensuring all areas operate in line with the clinic's mission, standards, and goals.

Coordination:

Serve as the central link between clinical and non-clinical teams to ensure seamless patient care and operational harmony.

Staff Supervision:

Manage, train, and motivate all support staff including front desk, housekeeping, pharmacy/store, and security to maintain high standards of professionalism and service.

Patient Flow:

Oversee smooth patient registration, consultation, billing, and discharge processes, addressing any bottlenecks or delays promptly.

Stock & Inventory:

Monitor and maintain optimum stock levels of medical and non-medical supplies, avoiding overstocking or shortages. Oversee procurement and vendor management ensuring quality and timely delivery.

Facility Management:

Ensure that all equipment, utilities, and premises are well-maintained, clean, and functioning properly. Schedule routine maintenance and handle emergency repairs.

Budget & Cost Control:

Assist in adhering to operational budgets by optimizing resource utilization and identifying cost-saving opportunities.

Compliance & Standards:

Ensure adherence to all clinic policies, standard operating procedures (SOPs), and healthcare regulations.

Patient Grievances:

Act as the first point of contact for patient complaints or feedback, ensuring prompt resolution or escalation to the Center Manager when necessary.

Reporting:

Provide daily and weekly operational reports to the Center Manager, highlighting achievements, issues, and recommendations.

Event & Activity Coordination:

Support planning and execution of in-clinic events, CMEs, health camps, and special initiatives as needed.
Job Types: Full-time, Permanent

Pay: ?28,000.00 - ?35,000.00 per month

Benefits:

Paid sick time Paid time off Provident Fund
Schedule:

Morning shift
Supplemental Pay:

Yearly bonus
Education:

Master's (Preferred)
Experience:

healthcare Operations: 5 years (Required)
Work Location: In person