Multiple locations
Unit
Customer Experience & Operations
Job posted on
Jul 29, 2025
Contract Type
Third Party
Experience range (Years)
0 - 0
Job description:Operational handling of online reservations for Hotels, Flights, Car rental, Transfers, etc.,
Coordinate offline requests with internal departments.
Handling bookings/cases with last-minute and on-spot challenges to solve problems.
Receiving incoming calls helping travel agents using the platform and managing reservations with special requests
Negotiate customer needs with suppliers and individuals, using out-going call to find and agree on best resolutions.
Creative thinking and results-oriented candidate with ability to handle complicated cases while coordinating with multiple stakeholders.
Operating a few online systems at once, providing service to travel agents.
Responsible to solve operational and administration cases/tasks from A-Z
* 9 hours shifts, from 09:00 to 21:00.
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