Job Description

Location:

Newtown, Kolkata (Work From Office)

Type:

Full-Time

Salary:

?12,000 - ?20,000 per month (Based on experience)

About the Role

We are looking for an organized, proactive, and detail-oriented

Operations Executive

with prior experience in a digital marketing agency. This role involves managing day-to-day operations, coordinating between teams, supporting HR processes, overseeing client billing, and ensuring smooth workflow across the organization.

Key Responsibilities1. Recruitment & HR Support

Handle end-to-end recruitment for digital marketing and operational roles. Manage onboarding, employee documentation, attendance, and leave records. Assist in salary preparation and coordinate with management for payroll updates. Maintain employee performance records and provide basic HR support.

2. Billing, Accounts Coordination & Collections

Prepare monthly client invoices as per project deliverables. Follow up with clients for payments and maintain collection/receivable reports. Coordinate with accounts for payment updates and reconciliations. Ensure billing accuracy and timely invoicing cycles.

3. Client Reports & Delivery Check

Verify accuracy of client reports (SEO, Social Media, Ads, CRM, etc.) before delivery. Coordinate with internal teams to collect weekly/monthly client reports. Maintain and update report delivery trackers for management review.

4. Operations & Office Coordination

Track daily team tasks and ensure deadlines are met. Handle office supplies, vendor communication, and general administration. Support management with internal communication and operational decisions. Prepare daily/weekly performance and task reports.

5. Workflow & Process Management

Create, update, and maintain operational SOPs. Ensure teams follow project schedules and client timelines. Identify workflow gaps and suggest process improvements.

Requirements

1-3 years of experience in a digital marketing agency (mandatory).

Strong knowledge of recruitment, HR coordination, billing, and client communication. Basic understanding of digital marketing deliverables/reports (SEO/SMM/Ads). Excellent communication, follow-up, and time-management skills. Proficiency in

MS Excel / Google Sheets

. Ability to multitask and manage teams effectively.

Why Join Us

Opportunity to grow within a fast-growing digital marketing agency. Friendly, supportive work environment with continuous learning. Stable, long-term role with performance-based growth.

Job Type:

Full-Time

Ability to Commute/Relocate:

New Town, Kolkata, West Bengal -- must reliably commute or plan to relocate before joining.

Experience (Preferred)

Microsoft Excel: 1 year Email Marketing / Digital Processes: 1 year Billing & Collections: 1 year Management Reporting: 1 year Recruiting / HR Coordination: 1 year
Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person