Manage and ensure the timely placement and having knowledge of Trailer, Multi axle, Taurus, Semi-Trailer, FBT, SLBT, HCV, MCV and other heavy commercial vehicles across Pan-India routes.
Liaise with clients and internal sales teams to understand load requirements and mobilize suitable fleets accordingly.
Coordinate with vendors, own fleet drivers, and local operators to ensure availability and reliability of vehicles.
Lead and supervise a multi-location operations team including regional logistics coordinators, fleet supervisors, and driver support staff.
Monitor team KPIs vehicle turnaround time, trip completion rate, empty return cost, etc.
Conduct regular training and performance reviews for operational staff.
Build and maintain a reliable vendor base for vehicle sourcing.
Negotiate freight rates, contracts, and service agreements with local transporters and fleet owners.
Oversee driver allocation, behaviour, and grievance handling along with the team.
Optimize vehicle routing to reduce empty runs, fuel cost, and transit delays.
Manage route planning for North, South, East & West zones to streamline operations.
Analyze load patterns, seasonal demands, and route profitability.
Ensure full compliance with RTO norms, road permits, tolls, insurance, and vehicle fitness.
Track daily vehicle movements and generate MIS reports from the team on vehicle status, placement, delivery, and delay.
Monitor budget across regions and prepare monthly operations dashboards.
Coordinate closely with sales, client servicing, billing, and accounts teams.
Serve as escalation point for client delivery complaints or transit delays.