Job Description

We're Hiring: Operations Leader - Multispecialty / E&M Coding / RCM (U.S. Healthcare)

Location: Tambaram

Experience: 10+ Years in Medical Coding Operations & RCM

Reputed Healthcare company is seeking a highly experienced Operations Leader to manage and optimize our medical coding and revenue cycle management (RCM) operations. This is a leadership role for a proven professional with strong expertise in coding operations, process improvement, and client management within the U.S. healthcare domain.

Key Responsibilities

Lead and manage coding operations across multiple specialties with a focus on E/M Coding & RCM.

Ensure compliance with coding guidelines (ICD-9, ICD-10, CPT, ICD-10-PCS, HCPCS, HIPAA).

Oversee end-to-end RCM projects including financial oversight, project execution, quality assurance, and operational efficiency.

Drive process improvement strategies, ensuring SLA/KPI adherence and maintaining coding accuracy of 98%+.

Supervise and mentor coding teams, fostering staff retention, employee engagement, and continuous development.

Act as the Single Point of Contact (SPOC) for clients, ensuring timely communication, issue resolution, and high client satisfaction.

Conduct audits, E/M reviews, and compliance checks to maintain quality standards.

Train new associates and existing staff on coding updates, best practices, and industry regulations.

Implement workforce management strategies, balance team workload, and ensure seamless day-to-day operations.

Required Skills & Expertise

Leadership & Team Management - Proven track record of leading large coding teams.

Coding Expertise - ICD-9, ICD-10, CPT, ICD-10-PCS, HCPCS, HIPAA compliance.

Technical Proficiency - EHR/EMR systems (Epic, Meditech, Cerner), MS Office, AI tools.

Process & Quality Management - Strong background in audits, quality checks, and operational excellence.

Client & Stakeholder Management - Skilled in handling client escalations, expectations, and business continuity plans.

Analytical & Strategic Thinking - Ability to execute projects, optimize processes, and ensure financial compliance.

Why Join Us?

At Starlink Healthcare Administration, we believe in excellence, innovation, and people-first leadership. You will have the opportunity to:

? Lead a high-performing coding operations team.

? Drive strategic growth in medical coding and RCM.

? Collaborate directly with clients and healthcare stakeholders.

? Make a measurable impact on quality, compliance, and client satisfaction.

As a part of a growing organization that values expertise, leadership, and innovation in U.S. healthcare operations.

Job Types: Full-time, Permanent

Pay: ?90,000.00 - ?100,000.00 per month

Benefits:

Health insurance Provident Fund
Application Question(s):

How many years of experience do you have as an operations head in Multi-speciality coding? How many years of experience do you have as a Multi-speciality coding Trainer? What is current salary package and your expected salary and your notice period? * Ae you willing to relocate to Chennai?