Job Description

: Operations Head - Digital Commerce & Amazon Strategy

Reporting To: CEO
Experience: 6-10 years

About SW Cybernetics:
At SW Cybernetics, we are on a mission to power digital-first growth for brands through intelligent marketing, deep platform expertise, and data-backed strategy. We specialize in Amazon Growth Acceleration, D2C marketing, automation, and high-performance advertising.

Position Overview:
We are hiring a seasoned Operations Head who can bridge the gap between strategy and execution-someone with deep technical experience in Amazon platforms and digital commerce, and the ability to lead teams, interface with clients, and drive end-to-end delivery excellence.

Key Responsibilities:
Operational Leadership:
- Lead execution of client deliverables across Amazon & eCommerce projects. - Build SOPs, delivery frameworks, and automation workflows.
- Manage internal teams: ads, creatives, content, analytics, tech, and accounts.

Amazon Strategy & Execution:
- Oversee Amazon client success - listings, PPC, A+ content, compliance. - Solve technical Seller Central/Vendor Central issues.
- Optimize Sponsored Ads (SP, SB, SD) with precision.

Client Management:
- Lead client communications and strategic reviews. - Translate client challenges into roadmaps.

- Present business reviews and growth strategies.

Data & Technical Oversight:
- Analyze campaign data using Amazon Ads Console, Excel, and BI tools. - Collaborate on backend automation and API integrations.
- Leverage Helium 10, Brand Analytics, and SellerApp.

Who You Are:
- 6+ years in Amazon operations or eCommerce strategy.
- 2+ years managing cross-functional teams.
- Expert in Amazon platforms, client management, and analytics. - Strong communication and strategic problem-solving skills.

Bonus Skills:
- Experience with tools like Pacvue, Perpetua, DataHawk. - Familiarity with global Amazon marketplaces.
- Knowledge of Shopify, D2C funnels, automation tools.

Why SW Cybernetics:
- Join a high-growth, innovation-first digital company.
- Work with leading brands on real Amazon growth challenges. - Lead and shape the operations vision.
- Flexible working style and direct access to leadership.

Job Types: Full-time, Permanent

Pay: From ?60,000.00 per month

Work Location: In person