Job Description

Key Responsibilities:

Strong knowledge of business productivity principles and practices. Excellent leadership and team management skills. Advanced proficiency in MS Excel and data analysis. Proficient in business productivity software with the ability to quickly adapt to new applications. Oversee and manage the day-to-day operations, ensuring smooth and efficient workflow.
Sales Support: Assist the sales team with scheduling, presentations, reports, and various administrative tasks.

Order and Documentation Management: Handle order processing, invoicing, quotations, and documentation.

CRM Maintenance: Maintain CRM and sales databases (e.g., Google Sheets) with up-to-date customer and pipeline information.

Customer Coordination: Respond to customer inquiries and work with internal teams to resolve issues.

Sales Tracking and Forecasting: Track sales performance metrics, assist in forecasting, and support in planning.

Cross-Functional Liaison: Facilitate smooth communication and execution between sales, operations, logistics, and marketing teams.

Sales Materials: Assist in preparing sales proposals, promotional materials, and presentations.

Team Management: Manage the operations team, including lead generation, customer care, and generating MIS reports.

Escalation Handling: Address escalations from franchisees and internal operations teams, ensuring timely resolution.

Qualifications:

? Bachelor's degree

? 2 - 5 years of operations executive experience

Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person