The Operations Executive will support the end-to-end operational activities for the Furniture and Lighting business. This role involves coordinating with vendors, managing logistics and inventory, ensuring smooth day-to-day functioning of the office, and assisting customers with their queries. The ideal candidate is detail-oriented, organized, and able to manage multiple responsibilities efficiently.
Key Responsibilities
Vendor Coordination & Deliverable Management
Work closely with vendor teams to ensure all products and services are delivered on time.
Review and verify that vendor outputs meet quality standards and specified requirements.
Follow up regularly to track production status and resolve issues proactively.
Office Logistics & Order Management
Manage packaging, shipping, and dispatch of products to customers and retail partners.
Track orders end-to-end and ensure timely delivery.
Coordinate with courier/logistics partners for pickups, delays, or exceptions.
Inventory Management
Maintain accurate records of inventory inflow and outflow.
Conduct routine checks to reconcile physical stock with system records.
Ensure proper storage, labeling, and organization of products.
Day-to-Day Office Operations
Support daily administrative and operational tasks to keep the office running smoothly.
Coordinate with internal teams for facility management, supplies, and equipment needs.
Ensure cleanliness, organization, and efficient workflow in the workspace.
Customer Inquiry Handling
Address customer inquiries through phone, email, or messages professionally and promptly.
Provide product details, order updates, and resolve basic issues or escalate when required.
Maintain a positive and service-oriented communication approach.
Cataloging & Website Listing
Organize and catalog product images for internal reference and records.
Assist in uploading new product listings on the website, ensuring details, prices, and specifications are accurate.
Coordinate with the design/marketing team for content updates when needed.
Required Skills & Qualifications
Bachelor's degree in Business Administration, Operations, Supply Chain, or a related field.
1-2 years of experience in operations, logistics, or inventory management from furniture, decor etc.
Strong communication and coordination skills.
Good working knowledge of MS Excel, Google Sheets, and basic inventory tools.
Detail-oriented, proactive, and able to manage multiple tasks simultaneously.
Customer-centric approach with strong problem-solving abilities.
Job Type: Full-time
Pay: ?350,000.00 - ?360,000.00 per year
Application Question(s):
Can you join immediately?
Work Location: In person
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