is a mission-driven organisation working at the intersection of neuroscience, child development, parent coaching, and structured implementation systems. IND operates through clearly defined
process flows, monitoring systems, and accountability frameworks
to ensure high-quality delivery of developmental programmes such as
Bootcamps and the 1-Year Breakthrough Flightpath
.
As IND scales, strong operations professionals form the backbone that translates vision into
reliable, on-time execution
.
Role Overview
We are looking for an
Operations Executive with strong technical comfort
who can
execute defined process steps end-to-end
, ensure deliverables move smoothly through each stage of execution, and take ownership of assigned operational responsibilities.
This role is suited for someone who enjoys
structure, clarity, follow-through
, and who can also
apply independent judgment to improvise when real-life situations demand it
.
Key Responsibilities
A. Process Execution & Task Ownership
Execute assigned steps within
defined process flows
(as per Flow Monitoring Sheets and SOPs).
Ensure each task is taken to
completion within stipulated timelines
.
Take end-to-end ownership of deliverables rather than only partial execution.
B. Operational Coordination
Coordinate with relevant team members (clinical, media, sales, admin, etc.) to ensure dependencies are resolved.
Follow up proactively to prevent delays or breakdowns in execution.
Escalate bottlenecks with clarity and suggested solutions.
C. Technology & Systems Handling
Work comfortably with computers, digital tools, CRMs, trackers, spreadsheets, and internal systems.
Update records, trackers, and dashboards accurately and on time.
Use tech tools (including AI tools where relevant) to improve efficiency and turnaround time.
D. Problem-Solving & Improvisation
Apply
own rationale and practical judgment
when real-world scenarios don't match written processes.
Suggest process improvements based on ground-level execution experience.
Adapt quickly while still respecting process intent and standards.
E. Quality, Timelines & Accountability
Ensure outputs meet
defined process standards
.
Track planned vs. actual timelines and take corrective action where required.
Maintain documentation and evidence of task completion.
Skills & Competencies Required
Core Skills
Strong operational discipline and execution focus
High comfort with computers and digital tools
Ability to follow structured processes without losing flexibility
Strong ownership mindset -- sees tasks through to completion
Time management and prioritisation skills
Technical Comfort
Working knowledge of MS Office / Google Workspace
Ability to learn CRMs, internal dashboards, and tracking systems quickly
Familiarity with digital communication tools (email, WhatsApp, task managers)
Who This Role Is For
Graduates or professionals with experience in
operations, coordination, project execution, or process-driven roles
Individuals who enjoy
doing the work
, not just planning it
Candidates who prefer clarity, structure, and accountability
People who want to build a
long-term career in operations and systems execution
Growth Prospects at IND
Opportunity to grow into a
Senior Operations Executive / Process Coordinator / Central Operations Lead
role
Hands-on exposure to
process design, execution tracking, and organisational systems
Clear visibility of impact -- your work directly affects service delivery quality
Potential transition into
project management or operations leadership roles
as IND scales
Why Join IND
At IND, operations is not a support function -- it is a
core driver of impact
.
If you enjoy structured execution, improving systems from within, and being accountable for real outcomes, this role will offer
deep learning, responsibility, and growth
.
Job Types: Full-time, Permanent
Pay: ?8,000.00 - ?20,000.00 per month
Benefits:
Cell phone reimbursement
Paid time off
Experience:
executive level: 1 year (Required)
Language:
Bengali (Required)
Willingness to travel:
25% (Preferred)
Work Location: In person
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