Job Description

:

We are looking for a proactive and highly organized

Operations Executive

to oversee day-to-day operations, ensure smooth workflow, and manage client interactions. The ideal candidate should possess excellent communication skills in both

English and Hindi

and have the ability to multitask efficiently in a dynamic environment.

Key Responsibilities:

Day-to-Day Operations:

Ensure seamless execution of daily operations and administrative tasks.

Data Management:

Perform data entry, maintain records, and prepare operational reports.

Client Communication:

Serve as the primary point of contact for clients, addressing queries and providing exceptional customer service via phone, email, and chat.

Team Coordination:

Collaborate with internal teams to ensure projects are completed on time and to the highest standards.

Problem-Solving:

Identify operational challenges and work to resolve them proactively.

Process Improvement:

Assist in streamlining operations processes for greater efficiency.

Multitasking:

Handle multiple tasks effectively while maintaining attention to detail and accuracy.

Skills & Qualifications:

Minimum Education:

Graduate (Bachelor's degree in Business Administration or a related field preferred).

Experience:

At least 2 years of experience in operations, administration, or a similar role.

Communication Skills:

Fluency in both

English and Hindi

is required, with excellent written and verbal communication skills.

Multitasking Ability:

Demonstrated ability to manage and prioritize various tasks simultaneously.

Proficiency in MS Office:

Strong skills in Microsoft Excel, Word, and other office applications.

Preferred Attributes:

Strong problem-solving and organizational skills. Ability to work independently as well as part of a team. Professional, reliable, and detail-oriented.
Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?18,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Education:

Bachelor's (Preferred)
Experience:

Operations: 1 year (Preferred) total work: 2 years (Preferred)
Language:

English (Required) Hindi (Required)
Work Location: In person