Job Description

Job Title: Operations Executive - Digital Marketing Company

Location:

Newtown, Kolkata (Work From Office)

Type:

Full-Time

Salary:

?12,000 - ?20,000 per month (based on experience)

About the Role

We are looking for an organized, proactive, and detail-oriented

Operations Executive

with prior experience in a digital marketing company. This role involves managing day-to-day operations, coordinating between teams, handling HR & admin activities, overseeing client billing processes, and ensuring smooth workflow across the organization.

Key Responsibilities1. Recruitment & HR Support

Handle end-to-end recruitment for various digital marketing and operational roles. Manage onboarding, employee documentation, attendance, and leave records. Assist in salary preparation and coordinate with management for payroll finalization. Maintain employee performance records and basic HR support.

2. Billing, Accounts Coordination & Collections

Prepare client invoices monthly as per project deliverables. Follow up with clients for payments and maintain collection reports. Coordinate with the accounts team for payment updates and reconciliation. Maintain billing accuracy and ensure timely invoicing cycles.

3. Client Reports & Delivery Check

Verify and ensure all client reports (SEO, social media, ads, CRM, etc.) are accurate before delivery. Coordinate with digital marketing teams to collect weekly/monthly reports. Maintain a report delivery tracker for internal monitoring.

4. Operations & Office Coordination

Track daily tasks of teams and ensure timely completion. Maintain office supplies, vendor coordination, and general administrative responsibilities. Manage internal communication and support management in operational decisions. Prepare daily/weekly performance and task reports for management review.

5. Workflow & Process Management

Create and maintain operational SOPs. Ensure teams follow deadlines and client schedules. Identify gaps and suggest improvements in operations.

Requirements

Minimum 1-3 years of experience working in a

digital marketing agency

(mandatory). Strong knowledge of billing, HR coordination, recruitment, and client communication. Good understanding of digital marketing reporting basics (SEO/SMM/Ads). Excellent communication, follow-up skills, and time management. Proficiency in MS Excel/Google Sheets.

Why Join Us

Opportunity to grow in a fast-growing digital marketing agency. Friendly work environment with learning opportunities. Stable long-term role with performance-based growth.
Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

New Town, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Experience:

Microsoft Excel: 1 year (Required) Email marketing: 1 year (Required) Billing: 1 year (Required) Management reporting: 1 year (Required) Recruiting: 1 year (Required)
Work Location: In person