Coordinate and manage live webinars, ensuring smooth execution and presenter readiness
Provide real-time technical support for audio, video, or connectivity issues
Maintain accurate attendance and feedback records
Audit webinar quality and suggest improvements
2. Technical Support
Troubleshoot software, platform, and connectivity issues
Maintain a knowledge base for recurring problems
3. Operations Support
Respond to participant queries via email and chat
Support onboarding and gather feedback for service enhancement
4. Data Maintenance
Update and manage participant databases, attendance, and feedback logs
Ensure data accuracy and generate reports
Collaborate with teams to resolve discrepancies
5. Process Improvement
Stay updated on educational technology trends
Suggest and implement workflow improvements
Participate in training and upskilling initiatives
Candidate Requirements
Required Skills
Strong written and verbal communication in English
Proficiency in MS Excel/Google Sheets and MS Word/Google Docs
Problem-solving skills, especially in technical troubleshooting
Preferred (Not Mandatory)
Basic knowledge of SQL, APIs, or AI concepts
Prior experience in operations or data management
Education
Bachelor's degree in Business, Computer Applications, or Technology
Other
Must have a personal laptop
About House of EdTech
House of EdTech (Goenka Kachave LLP) is a leading EdTech company in India with over 350 professionals. We operate various upskilling platforms, including:
SpringPAD
Be10x
ProfitUNI
Office Master
Mad About Sports
Dr. Finance
We are a rapidly growing company driving AI-enabled education with a ?100 Cr+ footprint.
Why Join Us
Rapid career growth with mentorship and learning opportunities
Performance-based incentives
High-energy, ambitious work environment
Opportunity to make a real impact in learners' careers
Apply Now to Begin Your Career with House of EdTech
Job Type: Full-time
Pay: Up to ₹600,000.00 per year
Benefits:
Provident Fund
Application Question(s):
Are you open to a work-from-office role based in Salt Lake, Kolkata?
Do you have any basic knowledge of SQL, APIs, or AI tools? (Not mandatory, just a plus)
Are you open to working flexible hours if required during webinars or special events?
Have you ever created or worked on reports using Advance Excel, Docs, or Sheets?
Will you be able to bring your own laptop to the office for work?
What was your most recent take-home salary?
Work Location: In person
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