UniCliff is a dynamic e-learning platform offering skill-enhancement courses designed for students and working professionals. We aim to bridge the gap between education and industry requirements through high-quality content, expert-led training, and seamless learning experiences.
Role Overview
We are looking for a proactive Operations Executive to support daily business operations, ensure smooth course delivery, manage coordination between teams, and maintain high service standards for learners and trainers.
Key Responsibilities
Coordinate with trainers, content teams, and learners to ensure smooth scheduling and course execution
Manage operations related to live classes, recorded sessions, enrollment, and student support
Monitor course progress, attendance, and delivery timelines
Maintain and update operational reports, trackers, dashboards, and documentation
Support onboarding of instructors, editors, and student batches
Handle operational queries and escalations, ensuring timely resolution
Assist in improving workflows and operational processes for better efficiency
Communicate requirements, feedback, and updates between stakeholders
Quality check course materials and ensure compliance with platform standards
Prepare daily/weekly MIS reports for management review
Skills & Qualifications
Bachelor's degree in any discipline
1-3 years experience in operations, admin, project coordination, or e-learning industry preferred
Strong communication and stakeholder management skills
Good knowledge of MS Office/Google Workspace tools
Problem-solving attitude with attention to detail
Ability to multitask and manage multiple courses/projects concurrently
Benefits
Growth opportunities within a fast-scaling edu-tech brand
Exposure to trending learning technologies and course domains
Supportive team environment with continuous learning
Job Types: Full-time, Permanent, Fresher
Pay: ?15,000.00 - ₹25,000.00 per month
Work Location: In person
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