Job Description

The Hospital Operations Manager is responsible for planning, coordinating, and overseeing the day-to-day non-clinical and clinical support operations of the hospital to ensure efficient service delivery, patient safety, quality care, and compliance with healthcare standards and regulations.

Key ResponsibilitiesOperational Management

Oversee daily hospital operations to ensure smooth functioning of departments Coordinate with medical, nursing, and support service teams Ensure optimal utilization of hospital resources (beds, staff, equipment)
Quality & Patient Care Support

Support implementation of quality improvement initiatives Ensure patient flow management and reduce waiting times Monitor patient satisfaction and service quality indicators
Compliance & Safety

Ensure compliance with healthcare regulations, hospital policies, and accreditation standards (e.g., NABH / JCI) Oversee infection control, safety protocols, and risk management practices Participate in audits and corrective action planning
Human Resource Coordination

Coordinate staffing schedules with nursing and HR departments Support training, orientation, and competency development programs Address operational issues related to staff performance and discipline
Financial & Resource Management

Monitor operational budgets and control costs Coordinate procurement and inventory management of supplies and equipment Ensure cost-effective operations without compromising quality care
Process Improvement

Identify operational gaps and implement process improvements Use hospital data and reports to improve efficiency Support digital health systems and hospital information systems (HIS)
Skills and Competencies

Strong leadership and team-management skills Knowledge of hospital operations and healthcare systems Understanding of patient safety and quality standards Excellent communication and coordination skills Problem-solving and decision-making abilities
Educational Qualifications

Bachelor's degree in Hospital Administration, Healthcare Management, or related field Master's degree (MHA / MBA - Hospital Management) preferred
Experience

5-8 years of experience in hospital operations or healthcare administration Experience in multi-department coordination
Job Types: Full-time, Permanent

Benefits:

Health insurance Provident Fund
Work Location: In person