you will play a key role in ensuring the smooth and efficient functioning of logistics operations. Your responsibilities will include coordinating logistics processes, managing shipments, and supporting the operations team to meet customer requirements and achieve business objectives.
Responsibilities:
Coordinate Logistics Activities:
Oversee and coordinate daily logistics activities, including transportation, warehousing, inventory management, and order fulfillment. Ensure timely and accurate processing of shipments, orders, and returns.
Shipment Management:
Monitor and track shipments to ensure timely delivery and resolve any issues that may arise during transit. Communicate with carriers, suppliers, and customers to provide updates and address concerns.
Inventory Management:
Assist in managing inventory levels, ensuring adequate stock levels to meet demand while minimizing excess inventory. Conduct regular inventory audits and reconcile discrepancies.
Documentation and Compliance:
Prepare and maintain accurate documentation for all logistics activities, including shipping and receiving records, inventory reports, and compliance documents. Ensure compliance with relevant laws, regulations, and industry standards.
Customer Service:
Handle customer inquiries, requests, and complaints related to logistics operations in a professional and timely manner. Provide exceptional customer service to enhance customer satisfaction and retention.
Process Improvement:
Identify opportunities for process improvements and implement solutions to enhance efficiency, reduce costs, and improve service quality. Collaborate with the operations team to streamline workflows and optimize logistics processes.
Performance Monitoring:
Monitor key performance indicators (KPIs) related to logistics operations, such as on-time delivery, order accuracy, and inventory turnover. Prepare reports and provide insights to management on logistics performance and areas for improvement.
Team Support:
Provide support to the operations team, including training and mentoring junior staff. Assist in the development and implementation of standard operating procedures (SOPs) and best practices.
Technology Utilization:
Utilize logistics management software and systems (e.g., TMS, WMS, ERP) to manage and optimize logistics operations. Stay updated on new technologies and tools that can enhance logistics efficiency and effectiveness.
Safety and Compliance:
Ensure that all logistics activities are conducted in a safe and compliant manner, adhering to company policies and regulatory requirements. Promote a culture of safety and continuous improvement within the operations team.
Note: We are particularly interested in Male candidates residing in or near Thane