Job Description

Designation: Operations - Executive

Responsible for ensuring timely connections of picked up shipments from the customers as per set cutoffs and sop

2. Key Responsibilities

Responsibilities

Operational

Ensure adherence to the operational workflows and standard operating procedures (SOPs) defined for CPU outbound operations Monitor the daily in scan and out scan of shipments and related paperwork Conduct daily staff briefings, including communication regarding any operational changes, route changes etc (PD Session) Ensure timely and correct data capture for all shipments received for processing. Ensure timely connection of outbound loads onto hubs /warehouse to enable delivery commitments Monitor and review operations processes on sorting and bagging of shipments Monitor expenses by way of adherence to vehicle log checks daily and ensure timely bill clearance of Vendors. Audit of AWBs (Air Way Bills) to detect weight discrepancy. Monitor Net Service Levels and take corrective actions, if any Ensure safe handling of all shipments at the CPU; Handle security exceptions in the CPU along with the security team Monitor performance of staff in the Service Centre and ensure conduct of trainings for regular staff, PDAs, etc. in line with the training programs designed centrally Ensure adequate manning in terms for full-time employees, PDAs etc Generate and maintain MIS related to the CPU

People

Provide direction, guidance and support to employees to help them discharge their duties effectively

Eligibility

Not in active PIP or under disciplinary action. * Minimum educational qualification graduation