Job Description

Job Title :

Operations Executive - Order Processing & Work Orders

Location :

Kolkata

(Open to candidates from industrial towns; relocation support can be discussed)

Experience :

2-5 years in operations / order processing / commercial operations

Industry :

Manufacturing | Industrial Components | Engineering / Process Industry

Job Summary :

We are looking for a detail-oriented Operations Executive responsible for registering customer Purchase Orders (POs), creating work orders, and coordinating smooth order execution across departments. The role requires strong working knowledge of Excel, familiarity with Tally, SAP exposure (preferred), the ability to handle professional email communication, and a clear understanding of payment terms and Incoterms relevant to domestic and export orders.

Key Responsibilities: Order Processing & Work Order Management

Register and verify customer Purchase Orders (POs) for pricing, quantities, delivery schedules, payment terms, and Incoterms. Ensure PO details match approved quotations and commercial agreements. Create and release work orders / production orders in ERP systems based on confirmed POs. Coordinate with Sales, Planning, and Production teams to ensure correct and timely execution. Commercial Checks & Compliance Validate payment terms (advance, credit days, LC, etc.) before order processing. Understand and apply Incoterms (EXW, FOB, CIF, DDP, etc.) while processing domestic and export orders. Coordinate with Accounts and Logistics teams for compliance with agreed commercial terms. Highlight discrepancies in pricing, taxes, payment terms, or delivery conditions. ERP, Data & Documentation Maintain accurate records in Excel, Tally, and ERP systems (SAP preferred). Update amendments, revisions, and order closures accurately. Ensure proper documentation for POs, work orders, delivery notes, invoices, and dispatch records. Support audits and internal reviews with correct and traceable data. Communication & Email Handling Handle basic professional email communication with internal teams, logistics partners, and customers. Send order acknowledgements, delivery confirmations, and status updates. Follow up on pending actions through clear and structured email communication. Reporting & Coordination Prepare daily / weekly order status reports and pending trackers. Monitor order completion, dispatch status, and billing readiness. Support month-end and year-end operational closures.

Qualifications & Skills :

Experience & System Knowledge 2-5 years of experience in operations, order processing, or commercial roles in a manufacturing setup. Strong working knowledge of MS Excel (trackers, formulas, data accuracy). Working knowledge of Tally. Exposure to SAP (SD / MM modules preferred) is a strong advantage. Working knowledge of payment terms and Incoterms. Basic proficiency in professional email drafting and communication.

Education :

Bachelor's degree in Commerce / Business Administration / Engineering / equivalent. ERP / SAP or commercial operations certification is an added advantage.

Soft Skills :

High attention to detail and accuracy. Good coordination and follow-up skills. Ability to manage multiple orders and deadlines. Structured, disciplined, and process-oriented approach.

Preferred Candidate Profile :

Experience in manufacturing or engineering companies. Familiar with PO-to-work-order and dispatch workflows. Exposure to export documentation and logistics coordination is an advantage. Based in or open to relocating to Kolkata.

What We Offer :

Stable role in a process-driven manufacturing environment. Exposure to ERP-based operations, commercial coordination, and logistics interfaces. Competitive compensation aligned with experience. Growth opportunities in operations, planning, and commercial roles.
Job Type: Full-time

Pay: ?10,000.00 - ?25,000.00 per month

Benefits:

Leave encashment Paid sick time Paid time off Provident Fund
Work Location: In person