Operations Executive (night Shift)
Year Mumbai, Maharashtra, India
Job Description
Profile: Operations Executive (Night Shift)
Location: BKC, Mumbai
Designation: Diamond Buying & Quality Control
Experience: 2-5 years (in any field)
Candidates with a higher work experience from the diamond field will be considered
Nivoda is looking for a Operations Executive to work for its India office, buying diamonds from India and Hong Kong for our global customers
:
Responsibilities include but are not limited to:
Make sure all customer requests for information related to diamonds on our platform get fulfilled in a timely fashion, in accordance with quality preferences of customers- Negotiate on prices of diamonds with suppliers as and when required
- Get answers for enquiries from customers
- Communicate with suppliers through the Nivoda platform
- Work closely with India Ops and Customer Relationship teams to interact with customers in case of a quality issue
- Interact with customers and our Customer Relationship team to discuss availability of diamonds and relay quality questions to suppliers
- Work closely with our Supplier Relationships team to maintain positive relationships with all suppliers
- Work closely with our Supplier Relationships team to make sure all suppliers are using the Nivoda platform to communicate and reply to incoming enquiries and orders
- Manage and Request suppliers for all Diamond Holds requested by customers
- Find replacement stones for sold out stones for our customers
Requirements:
- Excellent verbal and written Communication
- 2-5 years of work experience in any sector
- Graduate from Top Tier College in any stream with good scores
- Comfortable with MS Office -Word/Excel
- Knowledge of Gujarati is a major plus
- Based near BKC, Mumbai is a major plus
Perks and Benefits:
- Opportunity to join a fast-growing company at an early stage
- Potential to move to a Lead role when the team expands
- Lots of responsibility - as one of the first employees you have a huge part in defining the company and development culture
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Job Detail
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Job IdJD3075527
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear