Job Description

Roles & Responsibilities - Operations Executive

Manage and coordinate the movement of Skinnsi machines across centres to ensure optimal utilization and minimal downtime. Prepare, track, and maintain daily field team rosters (D-1), ensuring effective allocation of resources across centres. Oversee infrastructure-related issues across all centres, including planning and coordinating rectifications for MakeO centres. Map, roster, and manage Skinnsi therapists across all West region centres, including allocation and movement of floater therapists as required. Coordinate closely with cross-functional teams such as Accounts, Finance, VM, Operations, and Tech to gather data and support smooth centre operations. Work from different centres across the West region to proactively resolve operational, infrastructure, and on-ground challenges. Troubleshoot and ensure seamless functioning of Toothsi scanners, coordinating with the tech team for timely issue resolution. Demonstrate a strong ownership mindset and flexibility to work extended hours (up to 10:30-11:30 PM) to finalize next-day appointment rosters and allocations. Manage petty cash for all retail centres, coordinate with HO for timely fund credits, and support front-end teams on petty cash-related issues. Handle vendor management across the region, including coordination, follow-ups, and issue resolution. Support all centres in achieving high operational efficiency and delivering a seamless customer experience.
Job Types: Full-time, Permanent

Pay: ?400,000.00 - ?600,000.00 per year

Benefits:

Health insurance Provident Fund
Work Location: In person