Employment Type: Full-Time
Experience: 6+ months
Salary: As per industry standards
We are seeking an experienced and innovative Operations Executive to join our team and play a key role in day to day operations of our institute. The ideal candidate should have a strong background in use of basic Microsoft tools. Excellent knowledge of English and computer, and strong organizational and interpersonal skills. The candidate will have 6 months+ of experience in similar role. Candidates preferred and immediate joiners required.
Responsibilities
Handle potential student enquiries via calls, emails, social media, or in-person meetings.
Conduct onboarding for newly enrolled students, ensuring they are familiar with course structure, learning resources, and timelines.
Provide prompt resolution to student queries and concerns, ensuring a supportive learning environment.
Offer counselling support to students when required.
Coordinate with faculty to schedule and conduct lectures on time.
Collect, manage, and analyze student feedback forms to improve the quality of programs and services.
Maintain the data of recorded lectures in an organized and easily accessible format.
Manage and maintain accurate student documentation and records.
Assist students with visa processes and documentation when applicable.
Ensure timely collection of course fee installments.
Maintain classroom inventories, ensuring availability of required materials and equipment.
Search and connect with potential student leads on social media platforms like Instagram and Facebook.
Collaborate with students to identify and provide better academic and career opportunities.
Requirements
Bachelor's degree in Education, Administration, Marketing, or related field (preferred).
6+months of experience in academic coordination, student support, or similar roles.
Strong organizational and time management skills.
Excellent communication and interpersonal skills.
Ability to multitask and work effectively in a fast-paced environment.
Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and basic IT troubleshooting.
Attention to detail and problem-solving abilities.
Timing:
Monday to Friday - 9 am to 6 pm
Saturday - 9 am to 5 pm
Contact:
+91 9619000780
HR Rajdeep Kaur
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Internet reimbursement
Experience:
Operations management: 1 year (Preferred)
Location:
Navi Mumbai, Maharashtra (Preferred)
Work Location: In person
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