Job Description

Job Summary

Evaluate all orders and ensure accuracy of all forms and inform management for all incomplete orders and verify all client information to deliver all products. Determine all product requirements and prepare required paperwork, manage inventory and identify correct product and pack it for shipment. Prepare all manifests and apply appropriate label to all orders and ensure efficient transfer of all completed orders. Website management. RTO management. Customer Service. Follow up with customers via calls and emails. Ensuring smooth functioning of the website.

Responsibilities and Duties

Administer all correspondence with customers and checks for all order processes and maintain track of all shipping supplies. Maintain inventory and ensure cleanliness of same at all times, evaluate all orders to ensure to be error free and update data accordingly. Manage all communication with team members and ensure compliance to timeframe and quality. Greet all customers on telephone and update knowledge on all orders and ensure compliance to all operating procedure

Qualifications and Skills

Graduation in any stream Knowledge of ecommerce platforms is a plus. Fluent in English/Hindi language. MS Office Tech Savvy Internet Savvy

Benefits

Flexible Work Hours Informal Dress Code LOR
Job Type: Full-time

Pay: ₹11,000.00 - ₹23,000.00 per month

Application Question(s):

Are you from Mumbai

Experience:

operation: 1 year (Preferred)
Work Location: In person