Job Description

Implement operational policies and procedures to improve efficiency and productivity. Monitor and analyze operational processes to identify areas for improvement. Coordinate with different departments to ensure seamless communication and collaboration. Monitor key performance indicators (KPIs) to track progress and identify areas for improvement Conduct regular audits to ensure compliance with hospital policies and procedures Provide leadership and guidance to operational staff, fostering a culture of accountability and continuous improvement Identify opportunities for cost savings and process improvements. Support functional teams at hospital (Marketing, Insurance, Front Office, Billing, procurement) to develop and execute operational strategies Supervise and coordinate the activities of non-clinical staff, including administrative, housekeeping, relations, and support staff. Manage staff schedules, ensuring adequate coverage across all shifts. Ensure a seamless patient experience from admission to discharge. Work with the clinical team to optimize patient care services. Ensure compliance with healthcare regulations, hospital policies, and safety standards. Maintain records and documentation as required by regulatory bodies. Participate in audits and inspections, and implement corrective actions as necessary. Oversee the procurement and maintenance of medical and non-medical supplies. Ensure that all equipment and facilities are well-maintained and in good working order. Coordinate with vendors and service providers for outsourced services. Assist in budgeting, financial planning, and cost control initiatives. Monitor and manage departmental expenses to ensure adherence to the budget. Work with the billing department to ensure accurate and timely billing processes. Facilitate meetings and discussions to address operational issues and plan for improvements. Communicate hospital policies and procedures to staff and ensure adherence.
Job Type: Full-time

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

Paid time off
Education:

Master's (Preferred)
Experience:

Hospital Operations: 2 years (Required)
Language:

Malayalam (Required)
Work Location: In person