Chisquare Lab is Hiring:Operations Executive/IT Operations
We are looking for a detail-oriented and proactive
Operations Executive
to join our dynamic team. The ideal candidate should be a quick learner, capable of managing complex systems with precision, and possess strong communication skills to collaborate with clients effectively.
Key Responsibilities:
Perform IT Operations tasks,IT Support
Provide support and maintain coordination using a
ticketing system
Execute operational tasks accurately while adhering to defined processes and quality standards
Communicate with
onsite clients via calls, chats, or emails
to ensure timely and accurate delivery of services
Adapt to changing work requirements, schedules, and client needs
Required Skills and Qualifications:
Excellent
written and verbal communication skills
(especially via email and messaging platforms)
Strong interpersonal skills to interact confidently with onsite teams
Ability to learn quickly and follow structured operational processes
Meticulous attention to detail and comfort working with complex systems
Willingness to work in rotational shifts (UK / US / Night) after training
Team-oriented mindset with flexibility to support shifting team goals
Good to Have:
Basic knowledge of:
Virtual Machines (VM)
Amazon Web Services (AWS)
Microsoft Office Suite (MS Office)
Any previous experience with providing non-technical support work(Voice and NonVoice Process) related to IT/Healthcare