Job Description

Qualifications-

Bachelor's degree in Business Administration, Management, or related field Experience in the hospitality industry is a plus

Experience - 5 to 7 years

Salary - As per the industry standards

More preferred only Mysuru candidates

Responsibilities-

Experience in Operations Management, Budget Management, and Staff Management Oversee end-to-end operations of the Up Down, ensuring seamless visitor experience and safety compliance. Manage all staff, including guest service, ticketing, housekeeping, and technical teams. Develop and enforce SOPs for cleaning, maintenance, crowd control, and emergency procedures. Ensure housekeeping standards are consistently maintained for hygiene and visitor comfort. Plan staff schedules, training, and performance reviews to maintain operational efficiency. Monitor exhibits, lighting, and equipment for continuous functionality and safety. Coordinate with marketing teams for events, promotions, and special programs. Manage budgets, inventory, vendor contracts, and reporting for smooth administrative operations. Customer Service, Communication, and Problem-Solving skills Knowledge of Safety Standards and Compliance Ability to work independently and manage multiple tasks simultaneously

Required Skills -

5+ years' experience in operations and administrative management, preferably in museums or hospitality. Strong leadership and team management abilities to handle multi-department operations. Excellent communication and interpersonal skills for staff coordination and guest relations. Knowledge of safety regulations, compliance, and crowd management protocols. Problem-solving and decision-making capabilities to handle high-pressure situations. Experience in budget planning, procurement, and vendor management. Must have knowledge of operational planning and reporting tools. Customer-centric mind-set with focus on service excellence.
Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person