Job Description

Kardex India Private Limited is seeking a motivated self-starter to join our Life Cycle service Team in the role of Operations executive, to be based in Bangalore, India. This is a Full Time Position, which reports to the Director - Life Cycle Service.

Your tasks

Contract Lifecycle Management:

You'll manage the complete contract lifecycle, including planning, scheduling, and execution of preventive maintenance services. A key focus is to prevent revenue loss by ensuring all contract terms are met, and all services are accurately invoiced using SAP.

Operations & Logistics:

A primary responsibility is to efficiently schedule and dispatch maintenance visits, coordinating with Field Service Managers to optimize staff allocation and minimize customer downtime. You'll use a machine database to track and manage all equipment, including those under warranty.

Stakeholder Communication:

You'll be the central hub for communication, providing high-level updates to the Life Cycle Service team and other key stakeholders. You'll also create and present regular reports (bi-monthly and monthly) on contract status, progress, and performance.

Financial & Administrative Tasks:

You'll handle all preventive maintenance invoicing( SAP Exposure is must), and assist with vendor registration and machine database management to ensure all records are accurate and up-to-date.

Cross functional Support:

Support cross function in case of urgencies and slip into other back office work in case of absence or at times during additional workload

REQUIREMENTS

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Education:

Graduate or equivalent Relevant experience can compensate for lack of education

Relevant

work-experience:

Minimum 3 -5 years of experience in a similar position as a Operations Executive Work exposure in SAP environment knowledge is must

Language

skills:

Local language(s)- native or fluent (both speaking and writing) English - fluent (both speaking and writing) English, Kannada, Hindi

Behaviours required to perform this

role:

Collaborates & team effectively. Open and easy communicator Ability to work under pressure and stressful conditions. Service-minded Ability to influence change across multiple locations/functions and organizations.

Ability to Multitask

Other

skills/competences/qualifications:

Customer- and business-oriented Financial and commercial awareness Structured, self-organized and self-motivated Independent and team player Communication skills Interpersonal skills Personal effectiveness Project management/coordination Flexible IT-knowledge (especially Microsoft Office)

This role is only open to Indian citizen

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