Job Description

About SN Technology

SN Technology is a technology solutions provider offering practical and reliable services in [IT infrastructure, software development, system integration, etc.]. We serve a diverse client base and focus on delivering high-quality, cost-effective technology solutions with strong support and operational clarity.

Position Overview

We are hiring an

Operations and Client Support Executive

to manage procurement, order processing, vendor coordination, and assist with client communications. This role plays a key part in maintaining smooth day-to-day operations and ensuring timely service and product delivery to clients.

Key Responsibilities

Operations & Procurement:

Handle end-to-end procurement processes, including sourcing, quotations, purchase orders, and tracking Process and manage client orders from confirmation to delivery Maintain records of purchases, delivery timelines, and stock (if applicable) Coordinate with vendors and suppliers to manage lead times, costs, and order accuracy Track operational data and assist in preparing internal reports Support inventory or asset tracking as needed

Client Support:

Communicate with clients to confirm orders, provide updates, and answer basic queries Track and follow up on service or product requests Maintain proper documentation of all client interactions and updates Assist in onboarding new clients and ensuring operational readiness

Qualifications

Bachelor's degree in Business Administration, Supply Chain, Operations, or a related field (or equivalent experience) Strong attention to detail and organizational skills Good communication skills (written and verbal) Basic understanding of procurement, logistics, or order processing Proficient in using tools like Excel, Google Sheets, email, and order management systems

Preferred Qualifications

1-2 years of experience in operations, procurement, or client support (internship or junior-level experience acceptable) Experience working with vendors, suppliers, or logistics partners Familiarity with basic invoicing, order tracking, and inventory processes Comfortable using ERP, CRM, or order management software

What We Offer

Competitive salary based on experience Remote work flexibility and a collaborative team culture Exposure to both internal operations and client-facing roles Opportunities for growth in operations, supply chain, or client account management
Job Type: Full-time

Pay: Up to ?30,000.00 per month

Benefits:

Cell phone reimbursement Paid sick time
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person