Job Description

Role Overview We are looking for a proactive Operations Executive to support the core operations of the brand, including vendor acquisition, supply chain coordination, documentation, and franchise support.

This role is ideal for someone with a hotel/hospitality background who wants to move into scalable food business operations.

Key Responsibilities

Vendor Management & Procurement

Source and onboard new vendors for raw materials, packaging, logistics, etc.


Negotiate pricing, quality, and delivery timelines with suppliers


Track vendor performance and manage relationships

Inventory & Supply Coordination

Coordinate between vendors, outlet managers, and kitchen teams for supply flow
Maintain backend stock sheets and reorder schedules


Ensure timely availability of non-perishable and perishable supplies

Franchise Documentation & Support

Maintain operational manuals, franchise onboarding documents, training SOPs
Support in creating pitch decks, investment briefs, and training kits

Operational Systems & Reporting

Assist in designing backend processes for smooth outlet/franchise support


Maintain operational reports, vendor logs, cost tracking, and procurement data
Coordinate with finance for vendor payments and reconciliations

Cross-functional Coordination

Liaise with marketing, finance, and outlet teams to ensure backend readiness


Support special campaigns, new outlet setup, or event catering coordination

Requirements

1+ years of experience in backend operations, preferably in food, hospitality, or retail Educational background in Hotel Management, Hospitality, or Business Operations Strong negotiation and vendor handling skills Well-organized with excellent documentation and coordination abilities Comfortable using tools like Google Sheets, Excel, and basic ERP systems Ability to multitask and manage multiple backend threads at once Fluency in English and Malayalam. What We Offer Hands-on experience in building the operational backbone of a growing food brand Opportunity to grow into a Franchise Operations Manager or Regional Operations Head Exposure to end-to-end food business operations, documentation, and vendor networks o A fast-paced, startup-style working environment with high learning potential
Job Type: Full-time

Schedule:

Day shift
Work Location: In person