Job Description

Designation- Operations Executive

Location - Gurgaon

Experience- 2- 5 Years

The Operations Executive will be responsible for

manpower planning, shift rostering, workforce scheduling, and operational reporting

, ensuring smooth and efficient team operations. The ideal candidate must have strong analytical skills and advanced proficiency in Microsoft Excel.

Key Responsibilities:

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Workforce & Manpower Planning

Plan and allocate manpower based on business volume and operational requirements. Maintain optimal staffing levels to ensure productivity and service quality. Coordinate with different teams to manage staff availability, leaves, and attrition.
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Shift Rosters & Scheduling

Prepare weekly/monthly

shift rosters

for teams ensuring fair distribution and coverage. Monitor adherence to schedules and adjust rosters in case of emergencies or fluctuations. Ensure 24x7 or business-required coverage as per operational demand.
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Reporting & MIS

Build, maintain, and publish daily/weekly/monthly MIS reports using Excel. Analyze workforce data, performance metrics, and staffing trends. Prepare dashboards, charts, pivot tables, VLOOKUP/XLOOKUP reports for internal stakeholders.
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Operational Coordination

Act as the central point of contact between teams for schedule and workforce alignment. Support process execution, SLA tracking, and resource optimization. Identify operational gaps and suggest improvements.
Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?30,000.00 per month

Experience:

Operations: 2 years (Preferred) total work: 2 years (Preferred)
Work Location: In person