1. Client Consultation
Assess Client Needs: Understand clients' preferences, budgets, and travel goals.
Provide Information: Offer details on destinations, travel packages, and local customs.
2. Travel Planning
Itinerary Development: Create detailed itineraries that include flights, accommodations, transportation, and activities.
Booking Services: Reserve flights, hotels, rental cars, and excursions.
3. Sales and Marketing
Promote Travel Packages: Develop and implement marketing strategies to attract clients.
Upselling Services: Recommend additional services like travel insurance, tours, or upgrades.
4. Customer Service
Assist Clients: Provide support before, during, and after travel, including handling inquiries and resolving issues.
Feedback Management: Gather client feedback to improve services.
5. Administrative Tasks
Documentation: Prepare and manage travel documents like tickets, visas, and insurance.
Financial Transactions: Handle payments, refunds, and budgeting for travel packages.
6. Knowledge Maintenance
Stay Updated: Keep informed about travel trends, destinations, and regulations.
Training and Development: Attend workshops and training sessions to enhance skills and knowledge.
7. Collaboration
Network with Suppliers: Build relationships with airlines, hotels, and tour operators to secure the best deals.
Team Coordination: Work with other agents and departments to ensure a seamless travel experience for clients.
8. Crisis Management
Problem Resolution: Address unexpected issues such as cancellations or travel disruptions efficiently.
Emergency Support: Provide assistance and guidance in emergencies during travel.
9. Technology Utilization
Use Travel Software: Employ booking systems and CRM tools to manage client information and bookings.
Online Presence: Maintain the agency's website and social media platforms for client engagement.
10. Regulatory Compliance
Follow Legal Guidelines: Ensure all travel arrangements comply with local and international laws and regulations.
Insurance and Safety: Advise clients on necessary travel insurance and safety measures
Job Type: Fresher
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
Cell phone reimbursement
Work Location: In person
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