We are looking for a proactive and detail-oriented Operations Executive to join our Operations team. The role involves managing client retention, handling membership renewals, conducting weekly webinars, working on research and databases, and performing essential back-office tasks. The ideal candidate should be organized, communication-savvy, and efficient in multitasking in a fast-paced professional environment.
Key Responsibilities
- Manage membership renewals and maintain strong follow-up communication with members
- Ensure client retention by maintaining excellent client relationships
- Conduct weekly webinars for stakeholders, partners, or members Perform research work to support client servicing and program development
- Handle back-office operations, including documentation and internal coordination
- Work with large databases, update records, and ensure data accuracy
- Collaborate with internal teams for smooth operational support
Required Skills & Competencies
- Strong verbal and written communication in English
- Excellent organizational and follow-up skills
- Client servicing and relationship management experience
- Proficiency in MS Office tools (Excel, Word, PowerPoint)
- Ability to conduct webinars or virtual meetings
- Research and data-handling capabilities
- Self-motivated and detail-oriented
Educational Qualification
Minimum Required:
Bachelor's Degree in any stream
Preferred:
Background in Business Administration, Communications, or Operations
How to Apply
Interested candidates may send their updated resume to hr@ubgroup.asia For more information, contact: 9033010088
Job Type: Full-time
Pay: ?20,000.00 - ?30,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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