Job Description

Eclat is a leading baby products company, committed to creating safe, comfortable, and innovative solutions for parents and their little ones.

Compulsory experience of managing online portals like Flipkart, Amazon, Myntra, etc. - This is Must.

Key Responsibilities:

Order Management:

Overseeing the entire order lifecycle, from processing to fulfillment, including order confirmation, tracking, and managing returns.

Inventory Management:

Maintaining accurate stock levels, coordinating with warehouses for stock replenishment, and preventing stockouts or overstock situations.

E-commerce Platform Management:

Managing product listings, ensuring they are accurate and up-to-date, optimizing product visibility, and managing promotions on e-commerce platforms like Shopify, Amazon, etc.

Customer Service:

Addressing customer inquiries, resolving issues related to orders, shipping, and returns, and providing excellent customer support.

Operational Efficiency:

Continuously assessing and improving backend processes to enhance efficiency, reduce operational bottlenecks, and streamline workflows.

Reporting and Analysis:

Tracking key performance indicators (KPIs), analyzing data, and generating reports to identify areas for improvement and optimize performance.

Coordination:

Collaborating with various teams, including warehouse, shipping, marketing, and customer service, to ensure seamless operations.

Inventory Control:

Implementing and maintaining inventory control procedures, including physical stock audits and reconciliations.
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?33,849.22 per month

Benefits:

Paid time off
Schedule:

Day shift
Supplemental Pay:

Yearly bonus
Ability to commute/relocate:

Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience:

Inventory management: 3 years (Required) Amazon: 3 years (Required)
Work Location: In person