Job Description

As our operations grow, we are seeking an Operations Executive to support our team in handling day to day inquiries and manage end to end bookings..

Key Responsibilities:

Respond promptly to client inquiries regarding hotels and other travel-related services via email and phone. Liaise with hotels and vendors to gather the best possible quotes, availability, and service details. Coordinate all elements of the booking process -- from initial inquiry to final confirmation -- ensuring a smooth end-to-end experience. Monitor ongoing and upcoming travel itineraries to ensure timely check-ins/check-outs and reconfirmations with clients and service providers. Maintain and update records of all bookings and client communications in an organized manner. Address any changes, cancellations, or special client requests with prompt follow-up and resolution. Support the operations team in day-to-day administrative tasks as needed.

Preferred Qualifications:

Graduate or undergraduate with strong verbal and written communication skills in English. Fresher or 1-3 years of experience, Candidates with experience of working with clients / vendors in Europe or USA will preferred. Proficient in email communication and MS Office, especially

MS Excel

(basic formulas and costing). Organized, soft-spoken, and customer-focused with a professional attitude. Ability manage multiple tasks efficiently. Preference will be given to female candidates.
Job Type: Full-time

Pay: ?15,000.00 - ?30,000.00 per month

Schedule:

Day shift UK shift
Work Location: In person

Expected Start Date: 15/07/2025